Support

Our support is all based around communication, communication, communication!

Support is a reasonable request that comes with any large purchase you make and MACH4 offer it all!
 
We provide:

• A 24hr helpline – a must for the 24 hour pharmacy
• Remote Access assistance – instant assistance on your robot screen
• A dedicated local Service Engineer – on site support with a smile
• Service Team – back up in case your dedicated service engineer wants a break!?!
• User Group – an annual meeting where we gather information on the way you want MACH4 to work for you
• Website Forum – a link to all customers offering your words of wisdom as well as our own
• User Manuals for quick guide assistance
• Training programs for the first time users

Support does not just stop there, constantly enhancing and updating systems ensures that you receive nothing but the most top of the range software and hardware.  Automating your pharmacy is a decision of a lifetime and MACH4 will support you for that lifetime.