Helpline

The show must go on!

With all the back ups MACH4 has incorporated into our systems the helpline is for 99% peace of mind and 1% need - but they are there just in case.

Our 24 hour helpline is there waiting to help you with your enquiries all year round.  This highly desirable feature for all-night pharmacies means that by simply by stating your name and Pharmacy to the experienced Help Team, they will access the robot system on-line remotely and look at any queries you may have.  Access is always secure with data integrity and quick resolutions foremost.

We guarantee a diagnosis within 15 minutes and normal services will be resumed either on-line or by attendance from your dedicated Service Engineer!